Statement from the Government of the Virgin Islands on Pafford Medical Services’ Decision to Discontinue Service in the Territory

U.S. VIRGIN ISLANDS – The Government of the Virgin Islands today acknowledged Pafford Medical Services’ decision to conclude their emergency medical service operations in the territory. 

Pafford was initially contracted during the critical stages in the aftermath of Hurricanes Irma and Maria and COVID-19 pandemic to enhance the territory’s emergency response capabilities.

The arrangement with Pafford was always intended as a temporary measure to manage the heightened demands of an unprecedented weather-related disaster and global health crisis. As the territory progresses in the hurricane recovery and response effort and transitions further out of the COVID-19 emergency, we now have to make deliberate efforts to shape the landscape of our immediate and future healthcare needs.

The funding for Pafford’s services was supported by federal funds, which have since been exhausted. With the cessation of this federal support, the financial burden has now shifted to the Government of the Virgin Islands’ local funding, which is not able to sustain these elevated costs on a permanent basis.

The Government of the Virgin Islands and the agencies that utilized Pafford’s services have established comprehensive contingency plans and or separate contractual agreements with Pafford to ensure the continuity of emergency medical services. These plans are in place to prevent any disruption in services during this transitional period.

In the future, just like any other medical provider, Pafford Medical Services will be considered for contract as needed, based on the availability of funds. Their role is similar to that of a locum used at hospitals, providing essential services on a flexible basis as required.

Regarding financial commitments to Pafford, the Government of the Virgin Islands is working to address the arrears owed to Pafford and is committed to responsibly resolving all financial obligations.

We are grateful to Pafford Medical Services and their staff for their service during a critical time and extend our deepest appreciation to Pafford and their dedicated team for their exceptional service. Their efforts were instrumental in maintaining the safety and health of our community during a critical time of need.

The Government of the Virgin Islands assures the public that the transition will be handled with the utmost efficiency to ensure minimal impact on the delivery of emergency services. The commitment to the health and safety of all Virgin Islanders remains steadfast during this period of transition and into the future.

The Bryan-Roach Administration is investing in the Territory’s people, infrastructure and future through transparency, stabilizing the economy, restoring trust in the government and ensuring that recovery pro-jects are completed as quickly as possible. Visit vi.gov for more information.

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