VITEMA Clarifies 911 Spanish-Speaking Capabilities and Recruitment Efforts

US VIRGIN ISLANDS – Following the February 17th Committee on Homeland Security, Justice, Public Safety and Veteran’s Affairs hearing, VITEMA  seeks to clarify to the public the Agency’s 911 capabilities relevant to serving the Territory’s Spanish-speaking residents.

VITEMA currently staffs thirty-seven (37) 911 Call Operators. Operators language capabilities include English and Patois.

The Agency is actively working to recruit 911 Operators, with an emphasis on individuals fluent in Spanish. In the interim, VITEMA has partnered with the Virgin Islands Police Department and the Virgin Islands Fire Service to provide translation support within minutes of a call.

VITEMA expects that Language Line Solutions Inc., a system that provides real-time translation and transmission services of over 50 languages and dialects, will be up and running by March 18.

“911 operators are the community’s first connection to critical resources during an emergency situation. Our goal is to inclusively serve our community by facilitating the seamless deployment of vital emergency services. The agency has had challenges recruiting qualified bilingual operators,” VITEMA Director Daryl Jaschen said. “It is my hope that the attention brought to our need for Spanish speakers will ignite an interest in members of our community to take up this role. We look forward to expanding our team in service of our Latin community.”

Spanish-speaking individuals interested in this opportunity should contact VITEMA at 340-442-2244, 340-773-2244  or 340-776-2244. For further details, applicants may visit www.vitema.vi.gov .

The Bryan-Roach Administration is committed to transparency, stabilizing the economy, restoring trust in the government and ensuring the disaster recovery is completed as quickly as possible.

Leave a Comment

Your email address will not be published. Required fields are marked *